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Payments FAQ

Everything you need to know about payments

  • How much does Teamweek cost?
  • Is there a discount for non-profit organisations?
  • Do I need to add VAT? Why isn't it working?
  • How do I Downgrade My Subscription?
  • How can I cancel my subscription?
  • Where can I find my invoices?
  • Can I change my trial into a longer period?
  • I subscribed to an annual plan, but I now need a refund.
  • Can I have two Workspaces added to the same invoice?
  • How do I update my payment information?
  • Can I get a refund?
  • My account is suspended. How can I continue using Teamweek?
  • Can I pay via wire transfer?
  • My payment was declined

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